Send invoices and job sheets

Can I edit an invoice after sending?

Yes. Reopen the booking, edit the invoice sheet, and resend. The customer sees the updated PDF and the timeline records the change.

What if I am VAT registered?

On Pro and above you can set a VAT mode per invoice (20%, 5%, zero-rated, exempt, or off). The totals on the PDF reflect your choice.

Can I apply a discount?

Yes, on Pro and above. Add a fixed amount or a percentage discount and the totals update automatically.

What is the difference between an invoice and a job sheet?

The invoice is the bill: what is owed and how to pay it. The job sheet is the record of the work itself, like scope, materials and timings. Job sheets are a Pro feature.

What do I do if a customer does not pay?

Soft escalation, in this order: 1) friendly reminder email; 2) firmer reminder citing your terms; 3) formal letter before action quoting your right to statutory interest; 4) Money Claim Online via the small claims process. Most invoices clear at step 1 or 2; only a small minority need the courts.

Can I charge interest on a late invoice?

Yes. Under the Late Payment of Commercial Debts (Interest) Act 1998, you can claim statutory interest at 8% above the Bank of England base rate, plus a fixed compensation fee (currently £40 / £70 / £100 depending on invoice size). It is rarely claimed but legally enforceable on B2B invoices.

How long until I can take a customer to small claims?

You can issue a claim once the invoice is overdue and any reasonable chasing has not been paid. Money Claim Online (England and Wales) handles claims up to £100,000. Most trade invoice disputes sit well inside the £10,000 small-claims band, which is straightforward to use without a solicitor.

Should invoices include VAT if I am under the threshold?

No. You can only charge VAT if you are VAT-registered. The UK VAT registration threshold is £90,000 of taxable turnover in any rolling 12 months (from 1 April 2024). See "Set up VAT and CIS" once you do register.

Can the customer pay the invoice with one tap?

Yes, by sending a Stripe payment link. The customer taps, pays, and the invoice is reconciled automatically. Setup is in "Connect Stripe to take deposits"; the same Stripe connection powers booking deposits and invoice payment links.

What plan do I need?

PDF invoices are on every plan from Solo. Line items, VAT, CIS, discounts, photos and job sheets are on Pro and Autopilot.