SoloLast reviewed 27 May 2026 · 3 min read

Export your data or delete your account

You can export everything as a portable JSON archive at any time, and schedule full account deletion with a 30-day grace period you can cancel from an email link.

In a hurry? Quick steps

Settings > Account > GDPR
Export data: downloads a portable JSON archive of your account
Schedule deletion: type DELETE to confirm, account access locks immediately
Deletion runs 30 days later; you can cancel any time from the email link

Two separate things

There are two distinct controls under Settings > Account > GDPR:

Export data: downloads a portable JSON archive of your account as it stands now, with no other effect on your account
Schedule deletion: starts a 30-day countdown to full deletion, locks account access immediately, and can be cancelled from the email link before it runs

You can export at any time without ever scheduling deletion, and you can cancel a scheduled deletion at any point in the 30 days.

Export your data

Open Settings, then Account, then the GDPR panel.
Press Export data. A portable JSON archive of your account starts downloading.
Save it somewhere safe. The archive includes your customers, bookings, invoices and core account data.

Export is read-only. It has no effect on your live account: nothing is deleted, nothing changes.

Schedule account deletion

In the same GDPR panel, press Schedule deletion.
In the confirmation dialog, type DELETE exactly (it is case-sensitive) and press Schedule deletion.
Account access locks immediately. You and any team members can no longer sign in.
A confirmation email lands in your inbox with a cancellation link, valid for 30 days.

Warning: Deletion runs 30 days after you schedule it. Up until that point, you can cancel from the email link. After deletion runs, the action cannot be undone.

Reminder emails before deletion runs

TradeBooked sends two warning emails before the deletion executes:

5 days before deletion runs
24 hours before deletion runs

Each warning email gives you three options: extend the retention by six months, download a portable JSON archive, or cancel the deletion entirely by reactivating the account.

A download link from the warning email stays valid for 60 days after deletion completes, so you can still grab your archive even if you let the deletion run.

What happens to my data after deletion

Per our privacy policy: account data is retained while the account is active. After deletion, data is retained for a reasonable period to allow data export, resolve disputes and meet legal obligations, after which it is deleted or anonymised.

Questions about GDPR or data privacy

The contact for privacy and GDPR matters is compliance@tradebooked.co.uk. For other support questions, use support@tradebooked.co.uk.

Common questions

Does Export data delete or change anything?

No. Export is read-only. It downloads a snapshot and has no effect on your live account.

Can I cancel deletion after I scheduled it?

Yes. Use the cancellation link in the confirmation email any time within the 30 days. Each warning email also lets you cancel.

What if I want my data back after deletion?

A download link from the warning email remains valid for 60 days after deletion completes, so you can still grab your archive in that window. After that, the data is deleted or anonymised.

Why does my account lock immediately?

To prevent surprises and to protect you. Once deletion is scheduled, nobody on the account can sign in until you cancel from the email link.

Who do I contact about a GDPR request?

For privacy or GDPR matters, email compliance@tradebooked.co.uk. For other support, support@tradebooked.co.uk.

Still stuck? Email support@tradebooked.co.uk.