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ProLast reviewed 6 August 2026 · 3 min read

Check a certificate is genuine

Every certificate and record you issue carries a QR code and a private link. Scanning it confirms the document was issued and whether a newer version has replaced it. It is not a judgement on the work.

In a hurry? Quick steps

  1. Scan the QR code printed on the document, or open the link it carries
  2. Check the number, the dates and the property match the paper in front of you
  3. A green result means it was issued and has not been replaced
  4. An amber result means a newer version exists, so ask for the current one
  5. "Nothing found" means the link did not match an issued document

What the QR code is for

Every certificate and record TradeBooked issues carries a QR code and a verification link. A landlord, a letting agent, an insurer or a buyer's solicitor can scan it and see, on a TradeBooked page rather than on your word, that the document was issued and that it is still the current version.

That matters because a PDF is trivial to alter. A number can be changed, a date can be moved, a name can be swapped. The link is what lets someone check the copy in their hand against the record you actually issued.

What it confirms

It answers one question: is this the document that was issued, and is it still the current version.

The page shows the document type and its number, the business that issued it, the issue and inspection dates, the next due date where the document has one, the property (masked to the first line of the address and the outward part of the postcode), and a short fingerprint taken from the issued PDF.

If a newer version has been issued, the page says so and names the replacement. That is what happens when you correct a document: issued documents are locked, so a correction is a new version, and the original then reads as superseded rather than disappearing.

What it does not confirm

It is not a judgement on the work. Verification says nothing about whether the installation is safe, whether the readings are right, whether you were competent to do the job, or whether your scheme registration is current.

TradeBooked does not check any of that and does not claim to. The document is your professional statement, signed by you under your own competent-person scheme registration. The QR code proves it is the document you issued. It does not make it correct.

If someone needs to confirm you are registered, that is a question for your scheme provider, not for this page.

Privacy: link only, never a search

There is no way to search for a document. You cannot look one up by certificate number, by name or by address. The only key is the unguessable token in the link the document itself carries, so verification is proof of possession: if you were not given the document, you cannot check it.

That is deliberate. A searchable register would let anyone walk a list of numbers and learn who had what work done where. The page also shows the minimum needed to answer the question: no PDF, no test results, no engineer or customer personal details, and never a full postcode.

Drafts never resolve. Only an issued or superseded document opens, so an unfinished document can never read as genuine.

Explaining it to a customer

The short version, and it is worth having ready: "Scan the code on the certificate. It will tell you it came from me and that it has not been replaced by a later one. It will not tell you anything about the job itself, that is what the certificate is for."

If they say nothing was found, the link they used is not one TradeBooked issued. Ask them to scan the QR code on the document itself rather than typing a URL, or send them a fresh copy from the booking.

Common questions

Does a green result mean the work was done properly?

No. It means the document was issued by the business named on it and has not been superseded. It is not a check on the work, the readings, competence or scheme registration.

Can I look a certificate up by its number?

No. There is no search by number, name or address. A document can only be checked from the link its own QR code carries, which is what keeps the register from being enumerated.

What does "superseded" mean?

A newer version of that document has been issued, and the page names it. Issued documents are locked, so corrections are made by issuing a new version rather than editing the original.

Which documents carry a QR code?

Every certificate and record TradeBooked issues: gas safety records and service records, warning notices, chimney sweep certificates, PAT records, condition reports, minor works certificates and EV charge point records.

What if a customer scans it and nothing is found?

The link did not match an issued document. Ask them to scan the QR code on the document rather than typing the address, or resend the document from the booking so they have a fresh link.

Related guides

Related searches

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Still stuck? Email support@tradebooked.co.uk.